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Home » Term, Condition & Refund Policy

Term, Condition & Refund Policy

Reservation

Reservations can be made via the website or by directly contacting our Travel Consultant

The prices attached to the package offer may still change at any time as long as the tour has not been confirmed

The prices attached are not valid during the Holiday/Eid period, tours during this period will be subject to additional fees

All new services will be blocked if payment has been made

Payment

Payment can be made via bank transfer, come directly to our office, or credit card

Tour down payment of 50% must be paid a maximum of 3 (three) days after confirmation

Payment via bank transfer, please send proof of payment to us

Payment must be made in full within 3 days

Cancellation

Unilateral cancellation by the ordering party after making a down payment is non-refundable

Cancellation after payment:

H-14 50% tour fee refund

D-7 there is no refund of tour fees

There will be several destinations that cannot be canceled if you have made a reservation, these destinations will be informed by our Travel Consultant before confirmation

Greater Force Majeure

Cancellation of crossing schedules due to weather is beyond our responsibility

Cancellation of flight schedules is beyond our responsibility

Privacy Policy

Who we are

Our website address is: https://nickholas.co.id

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Our Office

PT Nickholas Satya Salira

Address : Komplek Nakula Plaza B8, Jalan Nakula Desa/Kelurahan Legian, Kecamatan Kuta, Kabupaten Badung, Provinsi Bali Indonesia 80361.
Email : admin@nickholas.co.id
Phone : +628983450333
Live Chat
Online Monday – Friday (08:00 – 16:00) UTC+8

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Our Legal

Company decree of ministry of justice and human rights number : AHU-0021013.AH.01.01.YEAR 2023

Company deed of establishment & deed on amendment
number : 71 date 14 March 2023
NOTARY Tunjung Widhi Wasesa Suwadji,S.H.,M.Kn

Company bussiness identification number : NIB 1603230079574

Company tax number : 40.245.248.6-905.000

TDPSE Number : 015507.02/DJAI.PSE/08/2026

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If you have any questions, please contact us.